Shipping & Delivery

  • Can I track my shipment?

Certainly! For worldwide orders I always provide a tracking number and link, you can monitor it's movement in real time.

  • Which countries do you deliver to?

I ship worldwide, my creations already reside in various corners of the world.
However I do NOT ship to countries associated with terrorism or those sponsoring terrorism. 

  • Which postal service do you use, and how long does the shipping take?
I use national post "Canada Post" service for shipments to the USA, European countrues, the UK, Asia and others.
On average, delivery takes from 2-5 weeks. This duration can vary, depending solely on the postal service's efficiency. I have no influence over this and do not take responsibility for postal service operations.

  • What is the cost of shipping?

I have a fixed price of 13€ for all Worldwide orders.

  • My shipment is lost, what should I do?
Please contact me as soon as possible!
The sooner we initiate a search for the shipment, the better the chances of resolving the problem. 
If necessary I will file a search request with the postal service, and I will keep you updated on the situation.

  • Are taxes and customs duties included in the payment?
No, taxes and customs duties depend on your country and are paid separately.